Accor Vacation Club - Employee Retention

Flustered but Perfect Ending ❤️ 😣 Crazily modify report Because the interview analysis need more time, we did not give the entire report draft to our mentor(Jo) for the first time. We have only submitted a literature review draft that has been completed and hope to get more advice from Jo.  It can be said that Jo really attentively suggested that the content literature review should have a wider range of data and a more logical layout.  Only for this part, we modified it more than eight times!!  From then on, we started the process of crazily modifying the report. ·  Classification of post-it notes This is first time we use analysis method:  affinity diagramming. None of us can image that how huge task it is.  Jo personally taught us how to classify these post-it notes according to different types. Her help makes the content of our report more academic and persuasive. You cannot believe that we spent 10 hours in the library to complete this task! This is really exhausting, be

Final deliverable Presentation Date: Tuesday, Week 13, 22/10/2019 Time: 13:30 - 15:30 Venue: Mantra on View, 22 View Avenue, Surfers Paradise Attendance: Mentor: Jo’Anne Langham, Niki Client: Kelly Team Members （7/8）Nick, Hester, Carol, Elsie, Betty, Kenny, Bella After more than two months of hard work, it is finally time for us to demonstrate our results. We drove more than an hour from Brisbane and arrived at AVC's new office in  Mantra on View, Surfers Paradise half half an hour ahead of appointment time.  Not afraid of contrast, we resisted the pressure and did it! When we entered the meeting room with another team together, we felt a little bit nervous. And another group did the presentation first,  and their whole deliverable process was lively and interesting and combined with the practical part. It has been liked and affirmed by the client Donna, and has been highly appraised. Our group unwittingly increased the pressure on our team to

Plan cannot keep up with changes 😱  Uncertainty of interview schedule When we finished the first phase of our project, we immediately began the second phase of the work according to our milestone. Firstly, we read a lot of literature reviews to help us to deeply understand the problems and design the first draft of the interview questions. After many discussions among the team members and the completion of the mentor guidance, we began to discuss the time of the interview with clients by email. The first time we were looking for the right time of the interview, unfortunately, we didn't get a timely response from our clients. Because Accor was in move their office from Robina to GoldCoat and caught up with the Gold Coast public holiday. So we have to wait for their response patiently. Until next week, due to the physical condition of the son of the HR manager who is responsible for connecting us, the interview has to be postponed until the next week. And another

Participate in  Accor Heartist Culture Training 👉🏻Why culture is important? Since those communities often start as leader-led workshops, it provides a chance to define and operationalize the vision of the company. When an organization has a strong culture, employees know how top management wants them to respond to any situation, employees believe that the expected response is the proper one, and employees know that they will be rewarded for demonstrating the organization’s value.   👉🏻Why Heartist? For Accor hotel company, this is their vision and their purpose: everything we do, we do to help our guests and our people feel valued and welcome. There are four aspects, which can explain why the company holds the view that HEARTIST culture can bring benefits for everyone. Living a HEARTIST culture, it can make guests feel welcome, valued, recognized and helped; it can make employees feel loyalty, and in contract, they give loyalty to the company; it can inspire pe

Industry Project Proposal Presentation Date: Monday, Week 5, 19/08/2019 Time: 16:00 - 17:00 Venue: Room 115, Prentice Building (42)   Attendance: Mentor: Jie Wang, Niki, Laura... Team Members （8/8）Nick, Hester, Carol, Elsie, Betty, Kenny, Troy, Bella 1. Before the Presentation In the morning, we met the mentor and rehearsed before the presentation. Jo'anne patiently gave us a lot of guidance. It puts forward a lot of substantive suggestions, including the layout of ppt, the content of the manuscript and the modification of the logic. In response to her series of detailed revision suggestions, we have collectively revised after lunch to fully prepare for the afternoon presentation. Rehearsed before the presentation  2. During the Presentation We are the second group to do the presentation. We are a little bit nervous for showing the outcome of the whole p roject proposal. The time of presentation  is strictly controlled. Then the teacher hig

8th August 2019 1st Clients Meeting -- Accor Vacation Club Date: Thursday, Week 3, 08/08/2019 Time: 10:00 - 11:00 Venue: 14 Edgewater Ct, Robina QLD 4226 Attendance: Accor staff: Kelly Ford, Donna Phillips Mentor: Jo’Anne Langham  Team Members （8/8）Nick, Hester, Carol, Elsie, Betty, Kenny, Troy, Bella  1. Adequate preparation 1) Time plan: In order to prevent traffic congestion, o ur team members gather in the garden city bus station at 7:30am and set off with two cars to Robina. 2) Formal dressing: Every member of the team worn a formal dress with a name tag to express our professionalism. 3) Meeting role: A ll of us clarifies our responsibility in the meeting. Hester and Nick played the role of the main communicator to a sk questions according to our list of questions prepared in advance. Elsie, Betty, and Bella three of them are the recorders of the whole meeting. And Carol,   Kenny, Troy are the response for  Responsible for raising a